You can usually find a care label and name tag on the underside of your furniture cover. Another option is to compare your sofa with our model list, looking at features like armrests, legs, and pillows.
Alternatively, you can send us a clear picture of your sofa, and we'll help identify the model for you.

It's best to choose your color first. Once you've made your selection, you can learn more about the material on the product page.
Additional information is available on our journal page. If you're unsure about the material, you can order fabric samples to help with your decision.

We offer free shipping on all orders over 150 GBP (or the equivalent in other currencies).

Free shipping is also available for free samples.

For orders below 150 GBP, shipping costs are 15 GBP for EU countries and 20 GBP for other international destinations.

Orders are custom-made and shipped from the EU warehouse.

Production takes about 2-4 weeks (may take longer during November and December).

Delivery after production usually takes about 3-5 working days.

For the UK, USA, CA, and EU, there will be no additional taxes or custom charges after purchase.

Customers from other regions and islands will be responsible for the customs taxes and import fees depending on your country's regulations.

If you are not sure about the regulations, you can always call your local customs office for more information.

Yes, you can return items within 14 days of purchase (except samples, fabric by the meter, and custom-adjusted items).

To initiate a return, email us at info@thecoverscompany.com for a return label.

The cost of the label is £20 for EU countries and £40 for non-EU countries, and will be deducted from your refund.

Please return items in their original box (or a smaller one if possible), ensuring they are clean, undamaged, and properly packaged. After we receive your return, please allow 3-6 working days for the quality check.